August 11, 2022 | Case Study/Fact Sheet
Community needs related to water affordability are complex. The COVID-19 pandemic has only made affordability concern...
Adjusting rate structures and cost recovery mechanisms can be some of the most effective approaches to eliminating th...
Traditionally, utilities have relied on mailers, social media, and bus ads to inform their customers about assistance...
Utilities can minimize shutoffs and increase their revenue stability by making it easier for people to access assista...
To help with water affordability and restore and maintain healthy revenue streams, utilities need new tools to addres...
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